Terms and Conditions

Required of All Performers

Eligibility to participate

1. 1. Participation is open to all performers, artists, and presenters who have previously participated in any library or school showcase or directory with Dream Shapers.
   2. New professional performers, artists, and presenters with experience in presenting children and family programs as well as elementary school assemblies.
   3. All performers, artists, and presenters must fill out our application form and pay the registration fee.  The fee will be refunded if you are not included on our website.
   4. All performers, artists, and presenters must agree to the membership terms and conditions listed below.

New Artist/Presenters Information

Artists and presenters who have never showcased with at a Dream Shapers showcase before must do the following:

1. 1. Read all the information provided on All Artist Information, Requirements, & Eligibility page.
   2. Submit an application.
   3. Submit a brief, 1 page biography of yourself, your program and your work in libraries, schools, website, YouTube, twitter, and all other social media links in a separate email to info@dreamshapers.org.
   4. If you are an artist with an arts organization (i.e. Music Center, The Center, etc.) please include this in your biography.
   5. Send 3 letters of recommendation from any librarians who have seen your show either via email or snail mail. If you do not have three library recommendations, send three other recommendations from other events you have performed at.
   6. Let us know of your acceptance through an audition with either the County of Los Angeles Libraries or Los Angeles Public Libraries.
   7. Let us know if you are currently on the roster for Los Angeles Public Library or performing in any library district.

Please contact us with any questions or issues you would like to discuss at info@dreamshapers.org or call Ken @ (714) 865-3511.  We will be glad to assist you with your application, with information you need to supply, and with insights and tips to help you decide to participate.

All Presenter Requirements

1. Fee Guarantee. You will offer programs at the fees listed on your application and that will be listed on our website when contacted by clients in those areas.  You can choose to charge additional milage (except to County of Los Angeles Libraries) depending on how far they are from you location but your basic fee per area needs to be offered at what you list on your application.
2. Program Guarantee. The program you present will be 30 -35 minutes for preschools, 45 – 50 minutes for all other presentations.  That it meets all professional standards.
3. Arbitration Guarantee.  If you or Dream Shapers is contacted by an upset client concerning your presentation that you will accept Dream Shapers arbitration panel (a panel of 3) to determine if the client deserves no compensation, partial compensation or a complete refund.  Should you not accept the findings of our arbitration you will be removed from the website with no refund of any membership fees.
4. Availability Guarantee.  That you will be available for 1 show to any area that you have listed your pricing and availability for.
5. Professional Guarantee.  You, by accepting our terms and conditions, agree to providing quality and professional services and programs.  Key issues that can lead to being removed from our website and no refunding of membership fees are:

Dream Shaper Arbitration

1. Should a complaint about your programming be submitted to Dream Shapers and the client is seeking reimbursement or some form of restitution, Dream Shapers has a panel of 3 who will review the complaint and issue a determination as to whether or not any action should be taken. In the past 30 years we have received about 10 complaints about performers listed with us and only 2 have resulted in a reimbursement of funds.  If you do not accept the findings of this arbitration, you will be removed from all advertising and video advertising with Dream Shapers.
2. Should we get repeated complaints about a performer being late to a program, we will 1) give that performer a warning notice to rectify this problem (as it reflects badly on all the performers listed on our site) and 2) if it continues you will be removed from all advertising and video advertising with Dream Shapers. You can present your case to Arbitration if you wish to contest this decision.
3. Should you fail to appear for a show you will be required to rectify this problem with the client, re-book at a discount, reimburse payments, offer a free show, or anything to satisfy the client. If you do not handle this then it will go to arbitration.  If you continue to have “no shows” you will be removed from all advertising and video advertising with Dream Shapers.  You can present your case to Arbitration if you wish to contest this decision.
4. Should you repeatedly cancel bookings for any reason you will be removed from all advertising and video advertising with Dream Shapers. You can present your case to Arbitration if you wish to contest this decision.

rAvailability

1. Artists have the ability to choose the zones to which they are available. 
2. Keep in mind that you can list a price range on your artist page and there is flexibility to most areas with regards to mileage fees.
3. When you fill out your application you will be requested to choose your areas and list your prices.  Area Zones will be listed with a price range from your low to your high shown on your Artist  Page.

Code of Conduct.

All presenters must meet a professional code of conduct and professionalism to be considered for future participation.

1. This includes the content of the program presented, the adherence to all our and client rules and requirements, and the meeting all contractual requirements.
2. not canceling shows to take a better job,
3. late arrivals,
4. no shows,
5. presenting inappropriate materials, content, or humor, or other unacceptable and unprofessional children’s and family content.  You will be referred to arbitration to determine if you will be removed from the website.
6. changing programs to raise fees.
7. Double booking shows.

Professional business practices

1. Returning promptly calls, emails and texts.
2. Sending out clear booking/billing information with date, time, location, pricing, show to be presented, etc.
3. Signing and returning contracts as needed.
4. Having insurance for your programming.
5. Not pestering clients with repeated calls, emails, or promotion that they have indicated to you they do not wish to receive.
6. Arriving by 30-minutes minimally before your show to set up  and be ready to go at the indicated time.
7. Never confronting the children or parents and any client location in any non-professional or argumentative way.
8. Never selling any products unless you have received preauthorization to do so from your client.
9. Never insulting or being argumentative with any client.
10. There are no refunds for any reason except non-acceptance as a member.
11. We make every effort to be sure that the information is correctly taken for your application and placed on your Dream Shaper webpage or in directories.  It is your responsibility to view your webpage and provide us with what needs to be changed or fixed.
12. We will provide at least one opportunity to review all your information for directories be sure it is correct. We will fix mistakes to your information.

Terms and Conditions:

1. There are no refunds for any reason except for the $50.00 refund for any performer not selected to present.
2. All performers are expected to perform, act and conduct their business in a professional manner.